Version 2026-10-26
This policy explains how Comitivo, Inc. (“Comitivo”, “we”) handles consumer health data: information about your health, or that could reveal it, under laws such as Washington’s My Health My Data Act and Nevada’s consumer health data law. We give these protections to everyone, wherever they live. Our privacy policy covers everything else.
Only the dietary needs you choose to add:
We don’t collect health data any other way, and we never work it out from your chat, photos, location, votes or anything else you do. If you write about your health in a chat message or a question to the trip assistant, we treat it as described in the privacy policy and never use it for anything else.
Only from you, on the dietary needs screen, after you agree on a separate screen.
You make this choice when you agree, nothing is chosen for you, and you can change it at any time; turning sharing by name off removes your name straight away. Your note is never shown to anyone, whichever you choose.
We never use it for advertising, never sell it, and never send it to our analytics or error reports.
Other people in your trips get your needs with your name only if you chose that, and otherwise only the combined counts above. Beyond them, it reaches only these companies, which process it for us under contract and may not use it for anything else:
We have no affiliates that receive it, and we never share it with advertisers, partners or data brokers. We would disclose it otherwise only if the law requires us to.
The iPhone app keeps a copy of your allergy card on your phone so it works offline, and removes it when you sign out.
Until you delete it or your account. Deleting it takes effect immediately; backups we keep in case of an outage hold it for up to 30 days.
To ask, email support@comitivo.com from the address on your account, so we know it’s you. We answer within 45 days, or tell you within that time if we need up to 45 more and why. Asking is free, at least twice a year.
If we turn down your request, you can appeal by replying to our answer. We’ll decide within 45 days and explain why. If we deny your appeal, you can complain to your state’s attorney general; in Washington, at atg.wa.gov/file-complaint.
Before we use your dietary needs in a new way or share them with anyone new, we ask for your agreement again. We put the date of every change at the top of this page.
Comitivo, Inc., a Florida corporation. support@comitivo.com